How To Fix /SCWM/RETURNS025 - Specify an external step for work center &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 025

• Message text: Specify an external step for work center &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS025 - Specify an external step for work center &1 ?

  The SAP error message /SCWM/RETURNS025 Specify an external step for work center &1 typically occurs in the context of the SAP Extended Warehouse Management (EWM) module, particularly when dealing with returns processing. This error indicates that the system expects an external step to be defined for a specific work center, but it has not been configured properly.
  Cause:
  
  Missing Configuration: The work center specified in the error message does not have an associated external step defined in the system.
  Incorrect Work Center Assignment: The work center may not be correctly assigned to the relevant process or task.
  Custom Development: If there are custom developments or enhancements, they may not be correctly handling the external steps.
  
  Solution:
  
  
  Check Work Center Configuration:
  
  Navigate to the work center configuration in the SAP EWM system.
  Ensure that the work center specified in the error message has an external step defined. This can typically be done in the customizing settings under the relevant EWM configuration area.
  
  
  
  Define External Steps:
  
  If the external step is missing, you will need to define it. This can usually be done in the customizing settings for the work center.
  Go to the transaction code SPRO and navigate to the relevant path for defining work centers and external steps.
  
  
  
  Review Process Configuration:
  
  Check the process configuration for the returns process to ensure that the work center is correctly assigned and that all necessary steps are defined.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to EWM and work center configuration for additional guidance.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCWM/WORKCENTER to view or edit work center settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the work center is properly configured for the returns process in SAP EWM.