How To Fix /SCWM/RETURNS026 - The first step of storage process &1 must be &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/RETURNS -

• Message number: 026

• Message text: The first step of storage process &1 must be &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/RETURNS026 - The first step of storage process &1 must be &2 ?

  The SAP error message /SCWM/RETURNS026 typically occurs in the context of the Extended Warehouse Management (EWM) module, particularly when dealing with returns processing. The message indicates that there is a mismatch between the expected and actual steps in the storage process for a return item.
  Cause:
  The error message /SCWM/RETURNS026 is triggered when the system expects a specific step in the storage process (e.g., receiving, putaway, etc.) but encounters a different step. This can happen due to several reasons, including:
  
  Incorrect Configuration: The warehouse process types or the sequence of steps defined in the system may not align with the actual process being executed.
  Process Flow Issues: The return process may not be following the defined workflow, leading to discrepancies in expected steps.
  Data Entry Errors: Manual entries or incorrect data during the return process can lead to this error.
  System Customization: Custom developments or modifications in the EWM system may have altered the expected process flow.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration of the warehouse process types and ensure that the expected steps for the return process are correctly defined.
  Verify that the process flow for returns is set up correctly in the system.
  
  
  
  Review Process Flow:
  
  Analyze the specific return process being executed to ensure it follows the defined workflow.
  Ensure that the correct steps are being executed in the right order.
  
  
  
  Data Validation:
  
  Check the data entered during the return process for any inconsistencies or errors.
  Ensure that the return items are correctly identified and that their status is appropriate for the next step in the process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the /SCWM/RETURNS026 error for any specific guidance or updates.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the mismatch occurs. This may require technical expertise in SAP EWM.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including the steps taken before the error occurred.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/PRDI for processing returns.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Training and Documentation: Ensure that users involved in the returns process are adequately trained on the correct procedures and configurations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.