How To Fix /SCMB/PRTPURDOC024 - Partner purchasing document header already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/PRTPURDOC -

• Message number: 024

• Message text: Partner purchasing document header already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/PRTPURDOC024 - Partner purchasing document header already exists ?

  The SAP error message /SCMB/PRTPURDOC024 indicates that there is an attempt to create a purchasing document (like a purchase order) in the Supply Chain Management (SCM) module, but a header for that document already exists in the system. This typically occurs when there is an attempt to create a duplicate purchasing document.
  Cause:
  
  
  Duplicate Entry: The most common cause is that the purchasing document you are trying to create already exists in the system. This could be due to:
  
  Manual entry of the same document.
  A system process that has already created the document.
  An error in the data entry process that leads to the same document being submitted multiple times.
  
  
  
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP ERP and SAP SCM), it may lead to inconsistencies where the system believes a document does not exist when it actually does.
  
  
  Incorrect Configuration: There may be configuration settings in the SCM system that are not aligned with the purchasing document creation process.
  
  
  Solution:
  
  
  Check Existing Documents: 
  
  Use transaction codes like ME23N (Display Purchase Order) to check if the purchasing document already exists. Look for the document number you are trying to create.
  If it exists, you may need to modify or use the existing document instead of creating a new one.
  
  
  
  Review Logs and Messages: 
  
  Check the application logs (transaction SLG1) for any additional messages or errors that might provide more context about the issue.
  
  
  
  Data Consistency Check: 
  
  Ensure that there are no inconsistencies in the data between different systems. If you suspect a synchronization issue, you may need to run consistency checks or consult with your IT team.
  
  
  
  Configuration Review: 
  
  Review the configuration settings related to purchasing documents in the SCM system. Ensure that they are set up correctly to prevent duplicate entries.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the situation.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order).
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that the user has the necessary permissions to create or modify purchasing documents, as permission issues can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.