How To Fix /SCMB/PRTPURDOC028 - Database error while creating; return code = &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/PRTPURDOC -

• Message number: 028

• Message text: Database error while creating; return code = &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/PRTPURDOC028 - Database error while creating; return code = &1 ?

  The SAP error message /SCMB/PRTPURDOC028 Database error while creating; return code = &1 typically indicates that there is a database-related issue occurring when trying to create a document in the Supply Chain Management (SCM) module, specifically related to purchasing documents.
  Possible Causes:
  
  Database Connectivity Issues: There may be a problem with the connection to the database, such as network issues or database server downtime.
  Database Locking: The database table may be locked by another transaction, preventing the creation of new entries.
  Data Integrity Issues: There may be issues with the data being inserted, such as missing mandatory fields or data type mismatches.
  Database Configuration: Incorrect database configuration or insufficient resources (like memory or disk space) can lead to errors.
  Authorization Issues: The user may not have the necessary permissions to create the document in the database.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database server is up and running and that there are no network issues affecting connectivity.
  Review Lock Entries: Use transaction codes like SM12 to check for any locks on the relevant database tables and release them if necessary.
  Validate Input Data: Ensure that all required fields are filled out correctly and that the data types match the expected formats.
  Check Database Configuration: Review the database configuration settings and ensure that there are sufficient resources available.
  User Authorizations: Verify that the user has the necessary authorizations to create the document. This can be checked using transaction SU53 after the error occurs.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  System Performance: Monitor system performance to ensure that the database is not under heavy load, which could contribute to errors.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.