How To Fix /SCMB/PRTPURDOC023 - Partner purchasing document item does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/PRTPURDOC -

• Message number: 023

• Message text: Partner purchasing document item does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/PRTPURDOC023 - Partner purchasing document item does not exist ?

  The SAP error message /SCMB/PRTPURDOC023 Partner purchasing document item does not exist typically occurs in the context of the Supply Chain Management (SCM) module, particularly when dealing with partner purchasing documents. This error indicates that the system is unable to find a specific purchasing document item that is expected to exist for the partner involved in the transaction.
  Causes:
  
  Missing Document: The purchasing document item that the system is trying to reference does not exist in the database. This could be due to data entry errors or missing records.
  Incorrect Partner Assignment: The partner (vendor or customer) may not be correctly assigned to the purchasing document, leading to the system being unable to locate the relevant item.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP ERP and SAP SCM), it may lead to discrepancies in the purchasing documents.
  Authorization Issues: The user may not have the necessary authorizations to view or access the purchasing document items.
  Configuration Issues: There may be configuration issues in the SCM system that prevent the proper linking of purchasing documents to partner items.
  
  Solutions:
  
  Verify Document Existence: Check if the purchasing document item exists in the system. You can do this by navigating to the relevant transaction (e.g., ME23N for display purchase order) and searching for the document.
  Check Partner Assignment: Ensure that the partner is correctly assigned to the purchasing document. This can be done by reviewing the partner functions in the purchasing document.
  Data Consistency Check: Run consistency checks to ensure that the data in the SCM system is synchronized with the ERP system. This may involve checking for any errors in data transfer or replication.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the purchasing document. This may involve checking user roles and permissions.
  Consult Configuration Settings: Review the configuration settings in the SCM system to ensure that they are set up correctly for partner purchasing documents.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME22N (Change Purchase Order), and /SCMB/PRTPURDOC (related to partner purchasing documents).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review SAP documentation related to SCM and partner purchasing documents for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.