How To Fix /SCMB/PRTPURDOC016 - Customer &1 does not exist

/SCMB/PRTPURDOC016 - Overview

• Message type: E = Error

• Message class: /SCMB/PRTPURDOC -

• Message number: 016

• Message text: Customer &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/PRTPURDOC016 - Customer &1 does not exist ?

  The SAP error message /SCMB/PRTPURDOC016 Customer &1 does not exist typically occurs in the context of the Supply Chain Management (SCM) module, particularly when dealing with procurement documents or related processes. This error indicates that the system is unable to find a customer record for the specified customer ID (&1).
  
  Cause:
  
  Non-Existent Customer: The customer ID provided in the transaction does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the customer master data.
  Incorrect Configuration: The system may not be properly configured to recognize the customer, possibly due to missing settings in the relevant customizing transactions.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  
  Solution:
  
  
  Verify Customer ID: Check the customer ID provided in the transaction. Ensure that it is correct and exists in the system.
  
  You can do this by navigating to the customer