How To Fix /SAPAPO/CLPRP063 - LiveCache connect error (planning version &1, order &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CLPRP -

• Message number: 063

• Message text: LiveCache connect error (planning version &1, order &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CLPRP063 - LiveCache connect error (planning version &1, order &2) ?

  The SAP error message /SAPAPO/CLPRP063 LiveCache connect error (planning version &1, order &2) typically indicates a problem with the connection to the LiveCache database, which is used in SAP Advanced Planning and Optimization (APO) for storing and processing planning data.
  Causes:
  
  LiveCache Not Running: The LiveCache service may not be running or may have crashed.
  Network Issues: There could be network connectivity issues between the SAP application server and the LiveCache server.
  Configuration Issues: Incorrect configuration settings in the SAP system or LiveCache settings.
  Database Issues: Problems with the underlying database that LiveCache is using.
  Version Mismatch: The planning version specified may not exist or may not be properly configured in LiveCache.
  
  Solutions:
  
  Check LiveCache Status: Ensure that the LiveCache service is running. You can check this in the SAP system using transaction code LC10 or LC11 to monitor the LiveCache status.
  Restart LiveCache: If LiveCache is not running, try restarting it. This can often resolve temporary issues.
  Network Connectivity: Verify that there are no network issues between the SAP application server and the LiveCache server. You can use tools like ping or telnet to check connectivity.
  Review Configuration: Check the configuration settings for LiveCache in the SAP system. Ensure that the connection parameters are correct.
  Check Planning Version: Verify that the planning version specified in the error message exists and is correctly set up in LiveCache.
  Database Health: Check the health of the underlying database that LiveCache uses. Ensure that it is operational and not experiencing issues.
  SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like LC10, LC11, and SCC4 for managing LiveCache and planning versions.
  SAP Documentation: Refer to the official SAP documentation for detailed information on LiveCache and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.