How To Fix /SAPAPO/CLPRP064 - LiveCache COM error (planning version &1 , order &2 )

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CLPRP -

• Message number: 064

• Message text: LiveCache COM error (planning version &1 , order &2 )

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CLPRP064 - LiveCache COM error (planning version &1 , order &2 ) ?

  The SAP error message /SAPAPO/CLPRP064 typically indicates a problem related to LiveCache in the context of Advanced Planning and Optimization (APO). This error can occur during operations involving planning versions and orders, and it usually points to issues with data consistency or connectivity with the LiveCache database.
  Cause:
  
  Data Consistency Issues: The error may arise if there are inconsistencies in the data stored in LiveCache, such as missing or corrupted entries related to the specified planning version or order.
  LiveCache Connectivity: There could be connectivity issues between the SAP system and the LiveCache database, which may prevent the system from accessing the required data.
  Locking Issues: If another process is locking the data that your operation is trying to access, it can lead to this error.
  Configuration Issues: Incorrect configuration settings in the APO system or LiveCache can also lead to this error.
  
  Solution:
  
  Check LiveCache Status: Ensure that the LiveCache is up and running. You can check the status using transaction code /SAPAPO/LC10 or similar tools.
  Consistency Check: Perform a consistency check on the LiveCache data. You can use transaction /SAPAPO/LC10 to check for inconsistencies and repair them if necessary.
  Rebuild LiveCache: If the data is severely corrupted, you may need to rebuild the LiveCache. This can be done using transaction /SAPAPO/LC10 and selecting the appropriate options to rebuild.
  Check Locks: Use transaction SM12 to check for any locks on the relevant orders or planning versions. If you find any locks that are not needed, you can delete them.
  Review Configuration: Ensure that the configuration settings for both APO and LiveCache are correct. This includes checking the connection settings and ensuring that the necessary authorizations are in place.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for APO and LiveCache for best practices and troubleshooting guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.