How To Fix SAI_CACHE708 - Could not read HTTP destination; using fallback

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 708

• Message text: Could not read HTTP destination; using fallback

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE708 - Could not read HTTP destination; using fallback ?

  The SAP error message SAI_CACHE708 indicates that the system encountered an issue while trying to read an HTTP destination, and as a result, it is falling back to a default or alternative method. This error typically arises in scenarios where SAP applications are trying to access external services or resources via HTTP connections.
  Causes:
  
  Configuration Issues: The HTTP destination may not be correctly configured in the SAP system. This includes incorrect URL, missing authentication details, or incorrect parameters.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the specified HTTP destination.
  Authorization Problems: The user or service account may not have the necessary permissions to access the HTTP destination.
  Service Unavailability: The external service that the HTTP destination points to may be down or unreachable.
  Transport Layer Security (TLS) Issues: If the destination requires a secure connection (HTTPS), there may be issues with SSL certificates or TLS settings.
  
  Solutions:
  
  
  Check HTTP Destination Configuration:
  
  Go to transaction SM59 (RFC Destinations) and verify the configuration of the HTTP destination.
  Ensure that the URL is correct and that all required parameters are set.
  
  
  
  Test Connection:
  
  In transaction SM59, use the "Test Connection" feature to check if the HTTP destination is reachable.
  If the test fails, investigate the error message for more details.
  
  
  
  Review Network Settings:
  
  Ensure that there are no firewall rules or network policies blocking access to the HTTP destination.
  Check if the SAP server can reach the external service using tools like ping or telnet.
  
  
  
  Check User Authorizations:
  
  Ensure that the user or service account used for the HTTP connection has the necessary authorizations to access the destination.
  
  
  
  Review SSL/TLS Settings:
  
  If using HTTPS, check the SSL certificate validity and ensure that the SAP system trusts the certificate authority (CA) that issued the certificate.
  You may need to import the CA certificate into the SAP system's trust store.
  
  
  
  Fallback Mechanism:
  
  Understand that the fallback mechanism may not provide the same functionality as the primary HTTP destination. Review the fallback logic in your application to ensure it meets your needs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review application logs (transaction SLG1) and HTTP traces (transaction SICF) for more detailed error messages that can help diagnose the issue.
  Documentation: Refer to SAP documentation for configuring HTTP destinations and troubleshooting connectivity issues.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SAI_CACHE708 error in your SAP system.