How To Fix SAI_CACHE709 - Application error when saving data

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 709

• Message text: Application error when saving data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE709 - Application error when saving data ?

  The SAP error message SAI_CACHE709 typically indicates an application error related to caching when trying to save data in the SAP system. This error can occur in various contexts, such as during data entry, report generation, or when interacting with specific SAP modules.
  Possible Causes:
  
  Cache Issues: The error may arise due to problems with the cache, such as corruption or outdated cache entries.
  Data Consistency: There may be inconsistencies in the data being saved, such as missing mandatory fields or invalid data formats.
  Authorization Issues: The user may not have the necessary permissions to save the data in the specific application or module.
  System Configuration: Incorrect configuration settings in the SAP system can lead to application errors.
  Bugs or System Errors: There may be bugs in the application code or issues with the underlying database.
  
  Solutions:
  
  
  Clear Cache: 
  
  Try clearing the cache for the specific application or module. This can often resolve issues related to stale or corrupted cache entries.
  You can do this by using transaction codes like /n/SM12 to delete lock entries or /n/SM21 to check system logs for errors.
  
  
  
  Check Data Input:
  
  Review the data you are trying to save. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Validate any dropdowns or selections to ensure they are correct.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  System Logs:
  
  Check the system logs for more detailed error messages. Use transaction codes like /n/SM21 to view the system log or /n/SLG1 for application logs.
  Look for any related error messages that could provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps to reproduce it and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation for the specific module or application you are working with to understand any specific requirements or configurations.
  
  By following these steps, you should be able to diagnose and potentially resolve the SAI_CACHE709 error in your SAP environment.