How To Fix SAI_CACHE707 - Error when calling Integration Directory: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 707

• Message text: Error when calling Integration Directory: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE707 - Error when calling Integration Directory: &1 ?

  The SAP error message SAI_CACHE707 typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue related to the Integration Directory. This error can arise due to various reasons, such as caching issues, configuration problems, or inconsistencies in the Integration Directory.
  Cause:
  
  Cache Issues: The error may indicate that there is a problem with the cache used by the Integration Directory. This can happen if the cache is outdated or corrupted.
  Configuration Errors: There may be misconfigurations in the Integration Directory settings or in the communication channels.
  Transport Issues: If there have been recent transports that included changes to the Integration Directory, inconsistencies may arise.
  Authorization Issues: The user may not have the necessary authorizations to access the Integration Directory.
  System Performance: High load on the system or performance issues can also lead to this error.
  
  Solution:
  
  
  Clear Cache: 
  
  Go to the Integration Directory and clear the cache. This can often resolve issues related to outdated or corrupted cache entries.
  You can do this by navigating to the relevant transaction (e.g., SXMB_ADM) and using the cache management options.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the Integration Directory to ensure that everything is set up correctly.
  Verify that all communication channels and integration scenarios are properly configured.
  
  
  
  Transport Management:
  
  If the error occurred after a transport, check the transport logs for any errors or inconsistencies.
  Ensure that all necessary objects have been transported correctly.
  
  
  
  User Authorizations:
  
  Check the user authorizations to ensure that the user has the necessary permissions to access the Integration Directory.
  
  
  
  System Performance:
  
  Monitor the system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  
  
  
  Restart Services:
  
  In some cases, restarting the relevant services or the entire SAP PI/PO system may help resolve transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Logs and Traces: Review the application logs and traces (e.g., using transaction SLG1) for more detailed error messages that can provide additional context.
  Documentation: Refer to the official SAP documentation for Integration Directory and Process Integration for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.