How To Fix SAI_CACHE706 - User password is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 706

• Message text: User password is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE706 - User password is empty ?

  The SAP error message SAI_CACHE706 indicates that a user password is empty. This typically occurs in scenarios where a user account is being accessed or utilized, but the password field is not populated. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  User Account Configuration: The user account may have been created without a password, or the password may have been reset and not properly set.
  Integration Issues: If the user is being authenticated through an external system or integration (like Single Sign-On), there may be a misconfiguration leading to the password not being passed correctly.
  System Migration or Upgrade: If the system has recently undergone migration or an upgrade, user credentials may not have been migrated correctly.
  
  Solution:
  
  
  Set or Reset Password:
  
  Go to the user management transaction (e.g., SU01) in SAP.
  Enter the username that is causing the issue.
  Check the password field and set a new password if it is empty.
  Save the changes.
  
  
  
  Check User Status:
  
  Ensure that the user account is active and not locked or expired.
  Verify that the user has the necessary authorizations to perform the required actions.
  
  
  
  Review Integration Settings:
  
  If using an external authentication method, check the configuration settings to ensure that passwords are being handled correctly.
  Ensure that any middleware or connectors are properly configured to pass user credentials.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  User Profile Maintenance:
  
  Ensure that the user profile is complete and that all required fields are filled out.
  
  
  
  Related Information:
  
  User Management Transactions: Familiarize yourself with transactions like SU01 (User Maintenance), SU10 (Mass User Maintenance), and SUIM (User Information System) for managing user accounts.
  Authorization Issues: Sometimes, authorization issues can lead to unexpected behavior. Ensure that the user has the necessary roles and authorizations.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authentication that may address this error.
  Documentation: Review SAP documentation regarding user management and authentication methods for best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.