How To Fix SAI_CACHE799 - *************** APPLICATON LOG -> slg1 *****************************

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 799

• Message text: *************** APPLICATON LOG -> slg1 *****************************

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE799 - *************** APPLICATON LOG -> slg1 ***************************** ?

  The SAP error message SAI_CACHE799 typically relates to issues with the SAP application cache, particularly in the context of the SAP Application Log (SLG1). This error can occur due to various reasons, including cache inconsistencies, memory issues, or problems with the underlying database.
  Cause:
  
  Cache Inconsistencies: The application cache may have become inconsistent or corrupted, leading to errors when trying to access or manipulate cached data.
  Memory Issues: Insufficient memory allocation for the application server can lead to cache-related errors.
  Database Issues: Problems with the underlying database, such as locks or performance issues, can also trigger this error.
  Configuration Issues: Incorrect configuration settings for caching mechanisms in SAP can lead to this error.
  
  Solution:
  
  
  Clear the Cache: 
  
  You can clear the application cache using transaction code SM12 to delete any locks that may be causing issues.
  Use transaction code SM21 to check the system log for any related errors.
  You can also use transaction SICF to refresh the cache for specific services.
  
  
  
  Check Memory Settings: 
  
  Review and adjust the memory settings for the SAP application server. Ensure that sufficient memory is allocated to handle the workload.
  
  
  
  Database Check: 
  
  Check the database for any locks or performance issues. You can use transaction DB02 to monitor database performance and locks.
  
  
  
  Review Application Logs: 
  
  Use transaction SLG1 to review the application logs for more detailed error messages that can provide insights into the specific cause of the issue.
  
  
  
  System Restart: 
  
  In some cases, a restart of the SAP application server may help to clear temporary issues and refresh the cache.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SLG1: Application Log
  SM12: Display and Delete Locks
  SM21: System Log
  DB02: Database Performance Monitoring
  SICF: Maintain Services
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and the details of the error.
  
  
  Documentation: Review SAP documentation related to caching and performance tuning for additional best practices and troubleshooting steps.
  
  
  Always ensure that you have proper backups and that you are following your organization's change management policies when making changes to the system.