How To Fix RT765 - &1 &3 > &2 &3 HTTP response time exceeds threshold (&4 dialog steps)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 765

  • Message text: &1 &3 > &2 &3 HTTP response time exceeds threshold (&4 dialog steps)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RT765 - &1 &3 > &2 &3 HTTP response time exceeds threshold (&4 dialog steps) ?

    The SAP error message RT765 indicates that the HTTP response time for a request has exceeded a predefined threshold, which can lead to performance issues in the system. This message typically includes parameters that provide additional context, such as the transaction code, the response time, and the number of dialog steps involved.

    Cause:

    1. High Load on the System: The SAP system may be experiencing high load due to a large number of concurrent users or resource-intensive transactions.
    2. Inefficient Code: Custom ABAP code or poorly optimized queries can lead to longer processing times.
    3. Network Latency: Slow network connections between the client and the SAP server can contribute to increased response times.
    4. Database Performance: Issues with the database, such as locking, slow queries, or insufficient resources, can also lead to delays.
    5. Configuration Issues: Incorrect configuration settings in the SAP system or the web server can affect performance.

    Solution:

    1. Analyze Performance: Use transaction codes like ST03N (Workload Analysis) and ST22 (Dump Analysis) to analyze performance and identify bottlenecks.
    2. Optimize Code: Review and optimize any custom ABAP code or queries that may be causing delays. Use tools like the ABAP Runtime Analysis (transaction SE30) to identify performance issues.
    3. Check System Load: Monitor system performance metrics to determine if the system is under heavy load. If so, consider scaling resources or optimizing existing processes.
    4. Network Optimization: Check network performance and latency. Ensure that the network infrastructure is adequate for the expected load.
    5. Database Tuning: Work with your database administrator to optimize database performance, including indexing, query optimization, and resource allocation.
    6. Adjust Thresholds: If the threshold for response time is too low for your environment, consider adjusting it in the SAP system configuration. However, this should be done with caution and only after addressing underlying performance issues.

    Related Information:

    • SAP Notes: Check for relevant SAP Notes that may provide additional insights or patches related to performance issues.
    • SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they have implemented.
    • Monitoring Tools: Consider using SAP Solution Manager or other monitoring tools to gain deeper insights into system performance and health.

    By addressing the underlying causes and optimizing the system, you can reduce the occurrence of the RT765 error and improve overall performance.

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