How To Fix RT345 - Self-Monitoring of CCMS Agents: &1 in CSMSEGM, missing CSM_BK

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 345

• Message text: Self-Monitoring of CCMS Agents: &1 in CSMSEGM, missing CSM_BK

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT345 - Self-Monitoring of CCMS Agents: &1 in CSMSEGM, missing CSM_BK ?

  The SAP error message RT345 indicates an issue with the self-monitoring of CCMS (Computing Center Management System) agents, specifically related to the missing CSM_BK (CCMS Background) component in the CSMSEGM (CCMS Segment). This error typically arises when the CCMS agent is unable to find the necessary background monitoring data, which can affect the overall monitoring and management of the SAP system.
  Cause:
  
  Missing CSM_BK Data: The primary cause of this error is that the CCMS agent is unable to access or find the CSM_BK data that is required for self-monitoring.
  Configuration Issues: There may be configuration issues in the CCMS setup that prevent the agent from retrieving the necessary data.
  Network Issues: Network connectivity problems between the CCMS agent and the SAP system can also lead to this error.
  Agent Malfunction: The CCMS agent itself may be malfunctioning or not running properly.
  
  Solution:
  
  Check CCMS Agent Status: Ensure that the CCMS agent is running correctly. You can restart the agent if necessary.
  Verify Configuration: Check the configuration settings for the CCMS agent to ensure that they are set up correctly. This includes verifying the parameters related to monitoring and data retrieval.
  Check for Missing Data: Investigate if the CSM_BK data is indeed missing. You may need to check the database or logs to see if there are any issues with data collection.
  Network Connectivity: Ensure that there are no network issues that could be preventing the CCMS agent from accessing the required data.
  Update or Patch: If the issue persists, consider applying any relevant updates or patches to the SAP system or CCMS agent that may address known issues.
  Consult SAP Notes: Look for specific SAP Notes related to this error message. SAP frequently publishes notes that provide solutions or workarounds for known issues.
  
  Related Information:
  
  CCMS Documentation: Review the official SAP documentation on CCMS for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the RT345 error related to the CCMS agents in your SAP environment.