How To Fix RQ062 - Memo record & in CC & could not be converted

SAP Error Message - Details

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 062

• Message text: Memo record & in CC & could not be converted

What causes this issue?

For conversion, you selected a memo record whose key fields such as the
planning date or account number have changed since you accessed the
transaction. The change may have been made exactly when you accessed
the transaction. The memo record can no longer be found and,
therefore, cannot be converted because of the change made.
Call up the transaction again in order to convert the memo record.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RQ062 - Memo record & in CC & could not be converted ?

  The SAP error message RQ062, which states "Memo record & in CC & could not be converted," typically occurs in the context of the SAP Convergent Charging (CC) application. This error indicates that there is an issue with the conversion of a memo record, which is a type of data record used in charging and billing processes.
  Cause:
  
  Data Format Issues: The memo record may be in an incorrect format or contain invalid data that cannot be processed.
  Configuration Errors: There may be misconfigurations in the charging model or the related settings in SAP CC.
  Missing Dependencies: Required data or dependencies for the memo record may be missing or not properly set up.
  Version Compatibility: There could be compatibility issues between different versions of SAP components or between SAP CC and other integrated systems.
  
  Solution:
  
  Check Data Format: Review the memo record data to ensure it adheres to the expected format and contains valid values.
  Review Configuration: Verify the configuration settings in SAP CC related to the memo records and ensure they are correctly set up.
  Dependency Check: Ensure that all necessary data and dependencies are available and correctly configured in the system.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide insights into the specific cause of the conversion failure.
  Testing: If possible, test the memo record processing in a development or test environment to isolate the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP CC you are using for any known issues or patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on similar issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the official SAP Convergent Charging documentation for best practices and troubleshooting steps related to memo records.
  
  By following these steps, you should be able to identify and resolve the issue causing the RQ062 error in SAP Convergent Charging.