How To Fix RQ060 - Level &1 in company code &2 is blocked by other users

SAP Error Message - Details

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 060

• Message text: Level &1 in company code &2 is blocked by other users

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RQ060 - Level &1 in company code &2 is blocked by other users ?

  The SAP error message RQ060 indicates that a particular level (such as a document or transaction) in a specified company code is blocked by other users. This typically occurs in the context of document processing, such as when multiple users are trying to access or modify the same document or transaction simultaneously.
  Cause:
  
  Concurrent Access: The most common cause of this error is that another user is currently processing or has locked the document or transaction you are trying to access.
  User Locking: SAP uses a locking mechanism to prevent data inconsistencies. If a user is editing a document, it will be locked for other users until the first user completes their action.
  Long Running Transactions: If a transaction takes a long time to complete, it can lead to other users being blocked from accessing the same document or transaction.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking scenarios.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to complete their transaction and then try again.
  Identify the Lock: Use transaction code SM12 to check for locks. You can see which user is holding the lock and what document or transaction is being blocked.
  Contact the User: If you identify the user who is holding the lock, you can contact them to see if they can complete their transaction or release the lock.
  Release the Lock: If necessary and if you have the appropriate permissions, you can manually release the lock in transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies.
  Review System Performance: If this issue occurs frequently, it may be worth reviewing system performance and user transaction times to identify any bottlenecks or inefficiencies.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  User Training: Ensure that users are trained on how to properly complete transactions to minimize the time locks are held.
  System Configuration: Review the configuration settings related to document processing and locking mechanisms to optimize performance and reduce locking issues.
  
  If the problem persists, it may be beneficial to consult with your SAP Basis team or technical support for further investigation.