How To Fix RQ061 - Check advice & in CC & if conversion is also required

SAP Error Message - Details

• Message type: E = Error

• Message class: RQ - Messages for Cash Management and Forecast

• Message number: 061

• Message text: Check advice & in CC & if conversion is also required

What causes this issue?

You selected a payment advice for conversion. This payment advice,
however, refers to another payment advice that has not been selected
for conversion. The connection between these two payment advices
results from the function "Deposit/Loan Management: Analysis - Posting"
(program RFFDIS70). This means that one of the payment advices is the
deposit advice and the other is the interest advice belonging to it.
Using the ID number, check whether the other payment advice must not be
converted.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RQ061 - Check advice & in CC & if conversion is also required ?

  The SAP error message RQ061 typically relates to issues with the configuration of the system, particularly in the context of the SAP Credit Management module. This error often arises when there are inconsistencies or missing configurations in the credit control area or when the system is unable to process a credit check due to missing or incorrect data.
  Cause:
  
  Configuration Issues: The credit control area may not be properly configured in the system.
  Missing Data: There may be missing or incorrect data in the customer master record or in the sales order.
  Credit Limit Exceeded: The customer may have exceeded their credit limit, and the system is unable to process the transaction.
  Conversion Issues: If there are currency conversion requirements, the system may not be able to convert the amounts correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for Credit Management (Transaction Code: SPRO).
  Ensure that the credit control area is correctly set up and linked to the relevant company codes.
  
  
  
  Review Customer Master Data:
  
  Check the customer master data (Transaction Code: XD03) to ensure that all necessary fields are filled out correctly, especially in the credit management section.
  Verify that the credit limit is set appropriately.
  
  
  
  Analyze Sales Order:
  
  Review the sales order (Transaction Code: VA03) to ensure that all necessary data is present and correct.
  Check if the order is triggering a credit check and if the credit check settings are appropriate.
  
  
  
  Currency Conversion:
  
  If currency conversion is involved, ensure that the exchange rates are maintained correctly in the system (Transaction Code: OB08).
  Check if the currency settings in the customer master and sales order are consistent.
  
  
  
  Debugging:
  
  If the issue persists, consider using transaction codes like ST22 (Dump Analysis) or SLG1 (Application Log) to check for any runtime errors or logs that might provide more insight into the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to Credit Management for any specific patches or updates that may address known issues.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review SAP training materials or documentation related to Credit Management for a deeper understanding of the configuration and processes involved.
  
  If the problem continues after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.