Message type: E = Error
Message class: RMPS_USERCUSTOMIZBLE - Messages for which user can set the degree of error
Message number: 016
Message text: There is no value for "retention period from" in the case
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RMPS_USERCUSTOMIZBLE016
- There is no value for "retention period from" in the case ?The SAP error message RMPS_USERCUSTOMIZBLE016 indicates that there is a missing value for the "retention period from" field in a case. This error typically arises in the context of SAP's Records Management or Information Lifecycle Management (ILM) modules, where retention periods are crucial for compliance and data management.
Cause: Missing Data Entry: The most common cause is that the user has not entered a value for the "retention period from" field when creating or updating a case.
Configuration Issues: There may be issues with the configuration of the retention management settings in SAP, leading to the system not recognizing or allowing the entry of a retention period. User Permissions: The user may not have the necessary permissions to enter or modify retention period data.
Solution: Enter the Required Value: Navigate to the case in question and ensure that the "retention period from" field is filled out correctly. This field typically requires a date value indicating when
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