How To Fix RMPS_USERCUSTOMIZBLE016 - There is no value for "retention period from" in the case

RMPS_USERCUSTOMIZBLE016 - Overview

• Message type: E = Error

• Message class: RMPS_USERCUSTOMIZBLE - Messages for which user can set the degree of error

• Message number: 016

• Message text: There is no value for "retention period from" in the case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_USERCUSTOMIZBLE016 - There is no value for "retention period from" in the case ?

  The SAP error message RMPS_USERCUSTOMIZBLE016 indicates that there is a missing value for the "retention period from" field in a case. This error typically arises in the context of SAP's Records Management or Information Lifecycle Management (ILM) modules, where retention periods are crucial for compliance and data management.
  
  Cause:
  
  Missing Data Entry: The most common cause is that the user has not entered a value for the "retention period from" field when creating or updating a case.
  
  Configuration Issues: There may be issues with the configuration of the retention management settings in SAP, leading to the system not recognizing or allowing the entry of a retention period.
  User Permissions: The user may not have the necessary permissions to enter or modify retention period data.
  
  
  Solution:
  
  
  Enter the Required Value: 
  
  Navigate to the case in question and ensure that the "retention period from" field is filled out correctly. This field typically requires a date value indicating when