How To Fix RMPS_USERCUSTOMIZBLE018 - There is no value for "retention period to" in the record

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_USERCUSTOMIZBLE - Messages for which user can set the degree of error

• Message number: 018

• Message text: There is no value for "retention period to" in the record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_USERCUSTOMIZBLE018 - There is no value for "retention period to" in the record ?

  The SAP error message RMPS_USERCUSTOMIZBLE018 indicates that there is a missing value for the "retention period to" field in a record related to the Records Management (RM) module. This error typically arises when the system expects a value for the retention period but finds it empty or not properly defined.
  Cause:
  
  Missing Data: The "retention period to" field is not filled in the relevant record, which is required for the system to process the retention period correctly.
  Configuration Issues: There may be issues with the configuration of the Records Management settings, leading to the system not recognizing or processing the retention period correctly.
  User Input Error: During data entry, the user may have overlooked filling in the required field.
  
  Solution:
  
  Check the Record: Navigate to the record that is causing the error and ensure that the "retention period to" field is filled in correctly. If it is empty, provide the necessary value.
  Review Configuration: If the field is supposed to be populated automatically, check the configuration settings in the Records Management module to ensure that they are set up correctly.
  Data Validation: Implement validation checks to ensure that all required fields are filled before saving records in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on how to manage retention periods in your version of SAP.
  User Training: If this is a recurring issue, consider providing additional training to users on the importance of filling in all required fields when creating or updating records.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration tips.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing records and retention periods, such as SARA (Archive Administration) or OAC0 (Archive Object Customizing).
  Support: If the issue persists after checking the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the missing value in the "retention period to" field and ensuring proper configuration, you should be able to resolve the RMPS_USERCUSTOMIZBLE018 error.