How To Fix RMPS_USERCUSTOMIZBLE019 - Retention period from &1 is greater than "retention period to" &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_USERCUSTOMIZBLE - Messages for which user can set the degree of error

• Message number: 019

• Message text: Retention period from &1 is greater than "retention period to" &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_USERCUSTOMIZBLE019 - Retention period from &1 is greater than "retention period to" &2 ?

  The SAP error message RMPS_USERCUSTOMIZBLE019 indicates that there is an issue with the retention period settings in the system. Specifically, it means that the retention period start date (from date) is greater than the retention period end date (to date). This inconsistency can lead to problems in data management and compliance, as the system cannot logically process a retention period that starts after it ends.
  Cause:
  The error is typically caused by one of the following:
  
  Incorrect Data Entry: The user may have entered the retention period dates incorrectly, leading to a situation where the start date is later than the end date.
  Configuration Issues: There may be a misconfiguration in the system settings related to retention periods.
  Data Migration Issues: If data was migrated from another system, the retention dates may not have been set correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Retention Period Settings:
  
  Navigate to the relevant configuration or transaction where the retention periods are defined.
  Verify the "retention period from" date and the "retention period to" date.
  Ensure that the "from" date is earlier than or equal to the "to" date.
  
  
  
  Correct the Dates:
  
  If you find that the dates are incorrect, update them to reflect the correct retention period. Make sure that the start date is not greater than the end date.
  
  
  
  Review User Input:
  
  If the error occurred during user input, ensure that users are trained on how to enter retention periods correctly to avoid future errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on setting retention periods correctly.
  
  
  
  Test Changes:
  
  After making corrections, test the changes to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to retention management, such as SARA (Archive Administration) or other relevant modules.
  User Roles: Ensure that users have the appropriate roles and permissions to modify retention settings, as this can sometimes lead to errors if users lack the necessary access.
  
  By following these steps, you should be able to resolve the RMPS_USERCUSTOMIZBLE019 error and ensure that your retention periods are set correctly in SAP.