How To Fix RMPS_USERCUSTOMIZBLE014 - No retention duration set in record &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_USERCUSTOMIZBLE - Messages for which user can set the degree of error

• Message number: 014

• Message text: No retention duration set in record &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_USERCUSTOMIZBLE014 - No retention duration set in record &1 ?

  The SAP error message RMPS_USERCUSTOMIZBLE014, which states "No retention duration set in record &1," typically occurs in the context of Records Management or Information Lifecycle Management (ILM) when a record is created or processed without a defined retention period. This can lead to issues in managing the lifecycle of records, as retention periods are crucial for compliance and data governance.
  Cause:
  The error is caused by the absence of a retention period for a specific record type or record. This can happen due to several reasons:
  
  Configuration Issues: The retention period may not have been defined in the system for the specific record type.
  Missing Data: The record may have been created without the necessary metadata that includes retention information.
  Customizations: If there are custom developments or modifications in the system, they may not have accounted for setting retention periods.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Record Type Configuration:
  
  Go to the configuration settings for Records Management or ILM in SAP.
  Verify that the retention periods are defined for the relevant record types. This can usually be found in the customizing settings under the path for Records Management.
  
  
  
  Set Retention Period:
  
  If the retention period is missing, you will need to define it. This can be done by creating or modifying the retention schedule for the specific record type.
  Ensure that the retention period aligns with your organization's data retention policies.
  
  
  
  Review Record Creation Process:
  
  Check the process that creates the records to ensure that it includes steps to set the retention period.
  If necessary, modify the process to ensure that retention information is captured during record creation.
  
  
  
  Custom Development Review:
  
  If there are custom developments in place, review the code to ensure that it correctly handles retention periods.
  Make adjustments as needed to ensure compliance with retention requirements.
  
  
  
  Testing:
  
  After making changes, test the record creation process to ensure that the error no longer occurs and that retention periods are being set correctly.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation on Records Management and ILM for detailed guidance on configuring retention periods.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the RMPS_USERCUSTOMIZBLE014 error and ensure that records in your SAP system have the appropriate retention durations set.