How To Fix RMPS_USERCUSTOMIZBLE013 - No retention duration set in case &1

RMPS_USERCUSTOMIZBLE013 - Overview

• Message type: E = Error

• Message class: RMPS_USERCUSTOMIZBLE - Messages for which user can set the degree of error

• Message number: 013

• Message text: No retention duration set in case &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_USERCUSTOMIZBLE013 - No retention duration set in case &1 ?

  The SAP error message RMPS_USERCUSTOMIZBLE013, which states "No retention duration set in case &1," typically occurs in the context of the Records Management or Document Management modules within SAP. This error indicates that a retention period has not been defined for a specific case, which is necessary for managing the lifecycle of records or documents.
  
  Cause:
  The primary cause of this error is that the system is trying to process a case (identified by &1) that lacks a defined retention duration. This can happen due to several reasons:
  
  Missing Configuration: The retention period for the case type has not been configured in the system.
  Incomplete Data Entry: When creating or managing the case, the retention duration field may have been left blank or not filled out correctly.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling retention periods correctly.
  
  
  Solution:
  To resolve this error, you can take the following