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How To Fix RMPS_USERCUSTOMIZBLE011 - Retention duration &1 is greater than the period of the retention period


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RMPS_USERCUSTOMIZBLE - Messages for which user can set the degree of error

  • Message number: 011

  • Message text: Retention duration &1 is greater than the period of the retention period

  • Show details Hide details
  • What causes this issue?

    The retention time &V1& is bigger than the period defined through the
    attributes <LS>Retention Period from</> &V2& and <LS>Retention Period to
    </> &V3&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    As the disposal is based on the attribute <LS>Retention Period to</>,
    you should check whether you can lengthen the <LS>Retention Period to
    </> on the attributes maintenance screen or adjust the retention time in

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RMPS_USERCUSTOMIZBLE011 - Retention duration &1 is greater than the period of the retention period ?

    The SAP error message RMPS_USERCUSTOMIZBLE011 indicates that there is an issue with the retention duration specified for a particular object or document in the SAP system. Specifically, the error states that the retention duration you have set is greater than the allowed period defined for the retention period.

    Cause:

    This error typically arises when:

    1. The retention duration you are trying to set exceeds the maximum retention period defined in the system settings.
    2. There may be a mismatch between the retention duration and the retention period configuration in the SAP system.
    3. The retention period settings may not be correctly configured for the specific document type or object you are working with.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Retention Period Configuration:

      • Go to the configuration settings for retention periods in your SAP system. This can usually be found in the customizing settings under the relevant module (e.g., SAP Records Management).
      • Verify the maximum retention period defined for the specific document type or object you are working with.
    2. Adjust Retention Duration:

      • If the retention duration you are trying to set is indeed greater than the allowed retention period, you will need to either reduce the retention duration to comply with the defined limits or adjust the retention period settings if appropriate.
    3. Consult Documentation:

      • Review the SAP documentation related to retention management to understand the constraints and configurations better.
    4. User Authorization:

      • Ensure that you have the necessary authorizations to make changes to retention settings. If not, contact your SAP administrator.
    5. Testing:

      • After making the necessary adjustments, test the changes to ensure that the error no longer occurs.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
    • Transaction Codes: Familiarize yourself with transaction codes related to retention management, such as OAC3 (for retention periods) or OAC4 (for retention categories).
    • SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the RMPS_USERCUSTOMIZBLE011 error and ensure that your retention settings are correctly configured.

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