How To Fix RMPS_CASE010 - &1 documents in this &2 were set to "cannot be changed"

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_CASE - Messages in Case

• Message number: 010

• Message text: &1 documents in this &2 were set to "cannot be changed"

What causes this issue?

&V2& was closed and thereby all versionable documents were set to
"not changeable". In this case, &V1&
documents were set to "not changeable".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_CASE010 - &1 documents in this &2 were set to "cannot be changed" ?

  The SAP error message RMPS_CASE010 typically indicates that certain documents in a specified case (or context) have been set to a status that prevents them from being changed. This is often related to the management of documents in the SAP system, particularly in the context of case management or project management.
  Cause:
  
  Document Status: The documents in question may have been set to a status that explicitly prohibits changes. This could be due to business rules or workflows that dictate when documents can be modified.
  Authorization Issues: The user may not have the necessary permissions to change the documents, leading to this error.
  Document Locking: The documents might be locked by another user or process, preventing any modifications.
  Completed Processes: If the documents are part of a completed process (e.g., a closed project or case), they may be set to "cannot be changed" to maintain data integrity.
  
  Solution:
  
  Check Document Status: Review the status of the documents in question. If they are set to a status that prohibits changes, you may need to change the status or follow the appropriate process to allow modifications.
  Review Authorizations: Ensure that the user attempting to make changes has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  Unlock Documents: If the documents are locked, identify the user or process that has locked them and resolve the locking issue. This may involve contacting the user or system administrator.
  Consult Business Processes: If the documents are part of a completed process, consult with your business process owner or SAP functional consultant to understand if there is a way to reopen or modify the documents, or if a different approach is needed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to RMPS_CASE010 for additional insights or patches that may address the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing document statuses or checking authorizations (e.g., SE93 for transaction codes, SU53 for authorization checks).
  Documentation: Review SAP documentation related to document management and case management for best practices and guidelines on handling document statuses.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.