How To Fix R5562 - Deletion not possible; postal code &1 still used for street &2, city &3

SAP Error Message - Details

• Message type: E = Error

• Message class: R5 - Regional structure

• Message number: 562

• Message text: Deletion not possible; postal code &1 still used for street &2, city &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message R5562 - Deletion not possible; postal code &1 still used for street &2, city &3 ?

  The SAP error message R5562 indicates that a postal code is still in use for a specific street and city combination, which prevents its deletion. This typically occurs in the context of maintaining address data in the SAP system, particularly in modules related to logistics, sales, or customer data management.
  Cause:
  The error arises when you attempt to delete a postal code that is still linked to one or more addresses in the system. The system enforces data integrity by preventing the deletion of postal codes that are actively being used in address records.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Usage: Identify where the postal code is being used. You can do this by:
  
  Navigating to the relevant address management transaction (e.g., transaction codes like OVK1, OVK2, or OVK3 for maintaining address data).
  Searching for the postal code in question to see which street and city combinations are still linked to it.
  
  
  
  Update or Delete References: Once you have identified the addresses using the postal code:
  
  If the addresses are no longer needed, you can delete them.
  If the addresses are still required, consider updating them to use a different postal code.
  
  
  
  Re-attempt Deletion: After ensuring that the postal code is no longer in use, you can attempt to delete it again.
  
  
  Consult Documentation: If you are unsure about the implications of deleting a postal code, consult your organization's data management policies or SAP documentation for guidance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for address management in SAP, such as:
  
  OVK1 - Maintain Postal Codes
  OVK2 - Change Postal Codes
  OVK3 - Display Postal Codes
  
  
  
  Data Integrity: Understand that SAP maintains strict data integrity rules to prevent orphaned records or inconsistencies in address data.
  
  
  User Roles: Ensure that you have the necessary permissions to make changes to address data in the SAP system.
  
  
  Testing: If you are working in a production environment, consider testing changes in a development or quality assurance environment first to avoid unintended consequences.
  
  
  By following these steps, you should be able to resolve the R5562 error and successfully manage postal code deletions in your SAP system.