How To Fix R5545 - City &1 has no different postal city, so city &2 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: R5 - Regional structure

• Message number: 545

• Message text: City &1 has no different postal city, so city &2 deleted

What causes this issue?

City <(>&<)>V1<(>&<)> was entered in the field 'Diff. res. city', and
the field 'City' contained <(>&<)>V2<(>&<)>. As the city <(>&<)>V1
<(>&<)> does not point to a postal city, it should not be entered as
'Diff. res. city'. It is put in the normal city field whose previous
contents <(>&<)>V2<(>&<)> are overwritten.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R5545 - City &1 has no different postal city, so city &2 deleted ?

  The SAP error message R5545 indicates that there is an issue with the postal city data in the system. Specifically, it means that the city you are trying to use (city &2) has been deleted because it does not have a different postal city associated with it. This can occur in scenarios where the system is trying to validate or process address information, and it finds inconsistencies or missing data.
  Cause:
  
  Data Inconsistency: The city you are trying to use may not have a valid postal city associated with it in the SAP database.
  Configuration Issues: There may be configuration issues in the address management settings that lead to the deletion of the city.
  Master Data Issues: The master data for the city may be incomplete or incorrectly maintained.
  
  Solution:
  
  Check City Data: Verify the city data in the SAP system. Ensure that the city you are trying to use has a valid postal city associated with it.
  Maintain Address Data: If the city is missing a postal city, you may need to maintain the address data in the relevant SAP transaction (e.g., using transaction code OVK1 for maintaining cities).
  Review Configuration: Check the configuration settings for address management in your SAP system to ensure that they are set up correctly.
  Data Consistency Check: Run data consistency checks to identify any other potential issues with address data in the system.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed guidance on managing postal cities and addresses.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVK1 (Maintain Cities) and OVK2 (Maintain Postal Codes).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that you have the necessary permissions to make changes to address data in the system.
  Testing: After making changes, test the functionality to ensure that the error does not reoccur.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.