How To Fix R5543 - Postal code &1 is incorrect; the correct postal code is &2

SAP Error Message - Details

• Message type: E = Error

• Message class: R5 - Regional structure

• Message number: 543

• Message text: Postal code &1 is incorrect; the correct postal code is &2

What causes this issue?

PO Box ranges and their postal codes can be defined for cities. This
data exists for the specified city, but the specified PO Box number has
a different postal code than that specified.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R5543 - Postal code &1 is incorrect; the correct postal code is &2 ?

  The SAP error message R5543 indicates that the postal code entered in the system is incorrect. The message typically provides two pieces of information: the incorrect postal code (represented by &1) and the correct postal code (represented by &2). This error usually arises during data entry or when processing addresses in SAP.
  Cause:
  
  Incorrect Data Entry: The user may have entered the postal code incorrectly, either by mistyping or using an outdated postal code.
  Data Synchronization Issues: If the postal code data is sourced from an external database or service, there may be discrepancies between the external data and what is stored in SAP.
  Address Validation: The system may have a built-in validation mechanism that checks the postal code against a database of valid postal codes, and if it does not match, this error is triggered.
  
  Solution:
  
  Verify the Postal Code: Check the postal code entered against a reliable source (e.g., postal service website) to ensure it is correct.
  Update the Address: If the postal code is indeed incorrect, update the address in the SAP system with the correct postal code as indicated in the error message.
  Consult with Data Management: If the issue persists, consult with your data management or IT team to ensure that the postal code database is up to date and synchronized with external sources.
  User Training: Provide training to users on how to correctly enter addresses and postal codes to minimize errors in the future.
  
  Related Information:
  
  Address Management in SAP: Understanding how SAP handles address data can help in troubleshooting similar issues. Familiarize yourself with the address management module in SAP.
  Data Validation Rules: Review the validation rules set up in your SAP system for address fields to ensure they align with your business requirements.
  SAP Notes and Documentation: Check SAP Notes for any known issues or updates related to postal code validation. SAP's help documentation may also provide insights into address management best practices.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.