How To Fix R5547 - City &1 has postal city &2, so &1 put in 'Diff. res. city'

SAP Error Message - Details

• Message type: E = Error

• Message class: R5 - Regional structure

• Message number: 547

• Message text: City &1 has postal city &2, so &1 put in 'Diff. res. city'

What causes this issue?

The city <(>&<)>V1<(>&<)> is not postally autonomous. Its postal city
<(>&<)>V2<(>&<)> must be used in postal addresses instead, so the city
names are swapped in the address <(>&<)>V1<(>&<)> is the 'Diff. res.
city', <(>&<)>V2<(>&<)> is the 'City').

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R5547 - City &1 has postal city &2, so &1 put in 'Diff. res. city' ?

  The SAP error message R5547 indicates that there is a discrepancy between the city and postal city information in the system. Specifically, it suggests that the city you are trying to enter (denoted as &1) has a postal city (denoted as &2) that does not match the expected values, leading to the system categorizing the entry as a "Different residential city."
  Cause:
  
  Data Mismatch: The city and postal city fields are not aligned. For example, if you are entering a city name that is different from the postal city associated with that area, the system will flag this as an error.
  Configuration Issues: There may be issues in the configuration of the address data in the SAP system, such as incorrect postal codes or city names.
  Master Data Issues: The master data for the customer or vendor may not be correctly maintained, leading to inconsistencies in the address information.
  
  Solution:
  
  Verify Data Entry: Check the city and postal city fields for accuracy. Ensure that the city you are entering matches the postal city associated with that area.
  Update Master Data: If the city and postal city are indeed different, you may need to update the master data for the customer or vendor to reflect the correct information.
  Check Configuration: Review the configuration settings in the SAP system related to address management. Ensure that the postal codes and city names are correctly set up.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to resolve address-related issues.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Address Management: Understanding how SAP handles address data can help in troubleshooting similar issues in the future.
  Data Validation: Familiarize yourself with the data validation rules in SAP to prevent such errors during data entry.
  User Training: Ensure that users entering data are trained on the importance of accurate address entry and the implications of discrepancies.
  
  By addressing the underlying cause of the error and ensuring that the data is consistent, you can resolve the issue and prevent it from occurring in the future.