How To Fix QY065 - You cannot set and reset a status at the same time

SAP Error Message - Details

• Message type: E = Error

• Message class: QY - QM: Sample management

• Message number: 065

• Message text: You cannot set and reset a status at the same time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QY065 - You cannot set and reset a status at the same time ?

  The SAP error message QY065, which states "You cannot set and reset a status at the same time," typically occurs in the context of status management in SAP, particularly when dealing with quality management (QM) or other modules that utilize status management.
  Cause:
  This error arises when a user attempts to change the status of an object (such as a quality notification, inspection lot, or other document) in a way that conflicts with the system's rules for status changes. Specifically, it happens when the user tries to set a status (e.g., marking it as "Completed") while simultaneously trying to reset another status (e.g., marking it as "Open"). The system does not allow both actions to occur at the same time because it can lead to inconsistencies in the status management process.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review Status Changes: Check the status changes you are trying to apply. Ensure that you are not attempting to set and reset statuses simultaneously. You should either set a status or reset a status, but not both in the same action.
  
  
  Separate Actions: If you need to change multiple statuses, perform these actions in separate steps. First, set the desired status, save the changes, and then proceed to reset any other statuses if necessary.
  
  
  Check User Authorizations: Ensure that you have the necessary authorizations to change the statuses. Sometimes, restrictions in user roles can lead to unexpected behavior.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with. This can provide insights into the correct procedures for status management.
  
  
  Debugging: If the issue persists, consider using transaction codes like SE80 or SE37 to debug the program or function module that is generating the error. This may help identify any custom logic that could be causing the issue.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Status Management: Understanding how status management works in SAP is crucial. Each object in SAP can have multiple statuses, and the transitions between these statuses are often governed by specific business rules.
  Quality Management (QM): If this error occurs in the context of quality management, familiarize yourself with the QM processes and how statuses are used in inspection lots, notifications, and other QM-related documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context or solutions.
  
  By following these steps, you should be able to resolve the QY065 error and manage statuses effectively in your SAP environment.