How To Fix QS379 - Error when creating, writing, or reading error log

SAP Error Message - Details

• Message type: E = Error

• Message class: QS - QM: Master data

• Message number: 379

• Message text: Error when creating, writing, or reading error log

What causes this issue?

An internal defect log is created for effective defect and message
management. You can use this log to collect, process, and read all the
errors and messages that have occured.
An error occured while this log was created, or while processing or
reading messages.

System Response

This process could no longer be processed and as a result is canceled.

How to fix this error?

Restart the process later.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QS379 - Error when creating, writing, or reading error log ?

  The SAP error message QS379 indicates that there is an issue with creating, writing, or reading the error log. This error can occur in various contexts, such as during the execution of a program or transaction that attempts to log errors or messages.
  Causes of QS379 Error
  
  Authorization Issues: The user may not have the necessary authorizations to create or write to the error log.
  File System Issues: There may be problems with the underlying file system, such as insufficient disk space or file permissions that prevent writing to the log.
  Configuration Issues: The error log configuration in the SAP system may be incorrect or incomplete.
  Database Issues: If the error log is stored in a database table, there may be issues with the database connection or the table itself.
  Programmatic Errors: The program or transaction that is attempting to log the error may have bugs or issues in its code.
  
  Solutions to QS379 Error
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create and write to the error log. This may involve checking roles and permissions in the SAP system.
  
  
  
  Verify File System:
  
  Check the file system where the error log is supposed to be written. Ensure there is sufficient disk space and that the file permissions allow writing.
  
  
  
  Review Configuration:
  
  Review the configuration settings related to error logging in the SAP system. Ensure that all necessary parameters are set correctly.
  
  
  
  Database Connection:
  
  If the error log is stored in a database, check the database connection and ensure that the relevant tables are accessible and not locked.
  
  
  
  Debugging:
  
  If the error occurs in a specific program or transaction, consider debugging the code to identify any programmatic issues that may be causing the error.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  System Logs:
  
  Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information
  
  Transaction Codes: You may want to use transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SU53 (Authorization Check) to gather more information about the error.
  SAP Documentation: Refer to the official SAP documentation for more details on error logging and troubleshooting.
  Community Forums: Check SAP Community forums for discussions related to the QS379 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the QS379 error in your SAP system.