How To Fix QS377 - Create insp. method/master inspection char. &1&: Short text exists twice

SAP Error Message - Details

• Message type: E = Error

• Message class: QS - QM: Master data

• Message number: 377

• Message text: Create insp. method/master inspection char. &1&: Short text exists twice

What causes this issue?

When creating an inspection method version/master inspection
characteristic version, you tried to save a short text data record that
already exists. This affects inspection method/master inspection
characteristic &v1& in plant &v2& and with version &v3&.
The key fields are:
Plant
Description of the inspection method/master inspection characteristic
Version
Language

System Response

The system cannot store a short text data record with the same key
twice in the datbase because this would cause inconsistencies.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QS377 - Create insp. method/master inspection char. &1&: Short text exists twice ?

  The SAP error message QS377 indicates that there is a duplicate short text for an inspection method or master inspection characteristic in the Quality Management (QM) module. This typically occurs when you try to create or modify an inspection method or characteristic, and the system finds that the short text you are trying to use already exists for another entry.
  Cause:
  
  Duplicate Short Text: The primary cause of this error is that the short text you are trying to assign to the inspection method or master inspection characteristic is already in use by another characteristic or method.
  Data Entry Error: It may also occur due to a data entry error where the same short text was inadvertently created for different characteristics or methods.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Existing Entries:
  
  Use transaction codes like QS21 (Create Master Inspection Characteristic) or QS22 (Change Master Inspection Characteristic) to check existing inspection characteristics.
  Look for the short text that you are trying to use and see if it is already assigned to another characteristic.
  
  
  
  Modify the Short Text:
  
  If you find that the short text is indeed duplicated, you can either modify the existing characteristic to use a different short text or change the new characteristic you are trying to create to have a unique short text.
  
  
  
  Use Unique Identifiers:
  
  When creating new inspection methods or characteristics, ensure that the short text is unique to avoid conflicts.
  
  
  
  Consult Documentation:
  
  If you are unsure about the naming conventions or the structure of your inspection methods and characteristics, refer to your organization's documentation or SAP guidelines.
  
  
  
  Check for Transport Issues:
  
  If this issue arises after a transport, ensure that the transport did not inadvertently create duplicates in the target system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as:
  
  QS21 - Create Master Inspection Characteristic
  QS22 - Change Master Inspection Characteristic
  QS23 - Display Master Inspection Characteristic
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Quality Management Configuration: Review the configuration settings in the QM module to ensure that there are no systemic issues leading to duplicate entries.
  
  By following these steps, you should be able to resolve the QS377 error and successfully create or modify your inspection method or master inspection characteristic.