How To Fix QM614 - Decision could not be reported back to the repair order

QM614 - Overview

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 614

• Message text: Decision could not be reported back to the repair order

What causes this issue?

You selected a subsequent activity by way of the activity bar. It
triggers subsequent action &V1&. This subsequent action cannot be
executed by the system, since the indicators <ZH>after posting</> and
<ZH>synchronous to posting
</> are not set.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator that this subsequent action &V1& must
be defined accordingly in Customizing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM614 - Decision could not be reported back to the repair order ?

  The SAP error message QM614 ("Decision could not be reported back to the repair order") typically occurs in the context of Quality Management (QM) processes, particularly when dealing with inspection lots and repair orders. This error indicates that there was an issue when trying to report the results of a quality inspection back to the associated repair order.
  Causes:
  
  Missing or Incorrect Data: The inspection lot or repair order may be missing required data or may have incorrect data that prevents the system from processing the decision.
  Status Issues: The status of the inspection lot or repair order may not allow for the reporting of results. For example, if the repair order is already completed or closed, the system may not allow further updates.
  Authorization Issues: The user may not have the necessary authorizations to perform the action of reporting the decision back to the repair order.
  System Configuration: There may be configuration issues in