How To Fix QM620 - Action Box Cannot be Displayed: Control Error

QM620 - Overview

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 620

• Message text: Action Box Cannot be Displayed: Control Error

What causes this issue?

The system could not create the docking control or tree control of the
action box.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This error occurs sporadically. If it starts occurring on a more regular
basis, contact your system administrators and temporarily change the
layout of the action box as follows:
When processinf a notification, choose <LS>Extras -> Settings ->
CTRL/Default values</> in the menu.
Choose the tab page <LS>Action Box</> and select <LS>Action Box Table
</>.
When the notification transaction is next called, the action box will be
displayed in the form of a table control.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM620 - Action Box Cannot be Displayed: Control Error ?

  The SAP error message QM620, which states "Action Box Cannot be Displayed: Control Error," typically occurs in the Quality Management (QM) module when there is an issue with the display of the action box in the user interface. This can be due to various reasons, including configuration issues, missing authorizations, or problems with the underlying data.
  Causes:
  
  
  Configuration Issues: There may be a problem with the configuration of the Quality Management module or the specific transaction you are trying to execute.
  Authorization Problems: The user may not have the necessary authorizations to access certain functions or data within the QM module.
  Data Issues: There could be inconsistencies or missing data in the quality management records that are being accessed.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. You