How To Fix QI324 - Defect class &1 of charc with confirmation no. &2 (lot &3) not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 324

• Message text: Defect class &1 of charc with confirmation no. &2 (lot &3) not defined

What causes this issue?

The defect class &V1& in the confirmation record &V2& is not defined.
You are confirming a defect class that is not maintained in the defect
class table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the confirmation record.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QI324 - Defect class &1 of charc with confirmation no. &2 (lot &3) not defined ?

  The SAP error message QI324 indicates that there is an issue with the defect class associated with a characteristic in the quality inspection process. Specifically, it means that the defect class for the specified characteristic (identified by the confirmation number and lot number) is not defined in the system.
  Cause:
  
  Missing Defect Class: The defect class for the characteristic has not been defined in the system. This could happen if the defect class was not created or if it was deleted.
  Configuration Issues: There may be configuration issues in the Quality Management (QM) module where the defect classes are not properly set up.
  Data Entry Errors: There could be errors in data entry when creating the inspection lot or recording the results.
  
  Solution:
  
  
  Define the Defect Class:
  
  Go to the transaction code QS21 (Defect Class) in SAP.
  Check if the defect class for the characteristic is defined. If not, create a new defect class and ensure it is properly configured.
  
  
  
  Check Characteristic Settings:
  
  Use transaction code QS22 to check the characteristics associated with the inspection plan.
  Ensure that the defect class is assigned to the characteristic in the inspection plan.
  
  
  
  Review Inspection Lot:
  
  Check the inspection lot using transaction code QA32 or QA03 to see if there are any inconsistencies or issues with the lot that might be causing the error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to Quality Management and defect classes for further guidance on how to set them up correctly.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for assistance, especially if this is a production environment.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  QS21: Create/Change Defect Class
  QS22: Change Defect Class
  QA32: Display Inspection Lot
  QA03: Display Inspection Lot Results
  
  
  
  Quality Management Configuration: Ensure that the Quality Management module is properly configured in your SAP system, including the settings for inspection plans, characteristics, and defect classes.
  
  
  User Authorization: Ensure that you have the necessary authorizations to create or modify defect classes and characteristics in the system.
  
  
  By following these steps, you should be able to resolve the QI324 error and ensure that the defect classes are properly defined for your quality inspection processes.