How To Fix QI318 - Characteristic with confirmation no. &1 (lot &2) could not be closed

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 318

• Message text: Characteristic with confirmation no. &1 (lot &2) could not be closed

What causes this issue?

The inspection characteristic with the confirmation number &V1& could
not be closed.
This could be caused by one of the following reasons:
the valuation was not successful.
the scope of inspection was not carried out according to the plan
specifications.
an inspection description was not maintained for an inspection
characteristic that requires text.

How to fix this error?

If the cause of the error is unknown, you can display a more detailed
error analysis by selecting the function <LS>Close</> in the
transaction for results recording.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QI318 - Characteristic with confirmation no. &1 (lot &2) could not be closed ?

  The SAP error message QI318 indicates that a characteristic with a specific confirmation number and lot could not be closed. This typically occurs in the context of Quality Management (QM) in SAP, particularly when dealing with inspection lots and characteristics.
  Cause:
  The error can arise due to several reasons, including:
  
  Incomplete Data: The characteristic may not have been fully evaluated or may be missing required data.
  Status Issues: The inspection lot or characteristic may be in a status that does not allow it to be closed (e.g., it may still be in a "Pending" status).
  Locked Records: The characteristic or inspection lot may be locked by another user or process, preventing it from being closed.
  Validation Errors: There may be validation rules that have not been met, preventing the closure of the characteristic.
  Configuration Issues: There may be issues with the configuration of the quality management module that are preventing the closure.
  
  Solution:
  To resolve the QI318 error, you can take the following steps:
  
  Check Characteristic Data: Review the characteristic data for completeness. Ensure that all required fields are filled out and that the data is valid.
  Review Inspection Lot Status: Check the status of the inspection lot. If it is not in a status that allows closure, you may need to change its status or complete any pending actions.
  Unlock Records: If the characteristic or inspection lot is locked, identify the user or process that has locked it and resolve the lock.
  Validate Data: Ensure that all validation rules are met. This may involve checking for any missing or incorrect entries.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP QM configuration team to ensure that the settings are correct.
  Use Transaction Codes: Utilize relevant transaction codes (like QA32 for inspection lot display) to investigate the issue further and make necessary adjustments.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lot), QA11 (Record Results), and QA12 (Change Results).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to perform actions on the inspection lot and characteristics.
  Documentation: Refer to SAP documentation for Quality Management for more detailed information on handling inspection lots and characteristics.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.