How To Fix QI124 - Defect class &1 of characteristic w/confirmation no. &2 not defined

QI124 - Overview

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 124

• Message text: Defect class &1 of characteristic w/confirmation no. &2 not defined

What causes this issue?

The defect class &V1& in the confirmation record &V2& is not defined.
You are confirming a defect class that is not maintained in the defect
class table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the confirmation record.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QI124 - Defect class &1 of characteristic w/confirmation no. &2 not defined ?

  The SAP error message QI124 indicates that there is an issue with the defect class associated with a characteristic in the quality management module. Specifically, it means that the defect class for a particular characteristic (identified by the confirmation number) has not been defined in the system.
  
  Cause:
  
  Missing Definition: The defect class for the specified characteristic has not been created or defined in the system.
  Incorrect Configuration: There may be a configuration issue where the defect class is not linked correctly to the characteristic.
  Data Entry Error: The confirmation number or characteristic may have been entered incorrectly, leading to the system not being able to find the corresponding defect class.
  
  
  Solution:
  
  
  Define the Defect Class:
  
  Go to the transaction code QS21 (Defect Class) in SAP.
  Check if the defect class for the specified characteristic exists. If it does not, you will need to create it.
  Ensure that the defect class is properly linked to the relevant characteristic.
  
  
  
  Check Configuration:
  
  Use