How To Fix QI124 - Defect class &1 of characteristic w/confirmation no. &2 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 124

• Message text: Defect class &1 of characteristic w/confirmation no. &2 not defined

What causes this issue?

The defect class &V1& in the confirmation record &V2& is not defined.
You are confirming a defect class that is not maintained in the defect
class table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the confirmation record.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QI124 - Defect class &1 of characteristic w/confirmation no. &2 not defined ?

  The SAP error message QI124 indicates that there is an issue with the defect class associated with a characteristic in the quality management module. Specifically, it means that the defect class for a particular characteristic (identified by the confirmation number) has not been defined in the system.
  Cause:
  
  Missing Definition: The defect class for the specified characteristic has not been created or defined in the system.
  Incorrect Configuration: There may be a configuration issue where the defect class is not linked correctly to the characteristic.
  Data Entry Error: The confirmation number or characteristic may have been entered incorrectly, leading to the system not being able to find the corresponding defect class.
  
  Solution:
  
  
  Define the Defect Class:
  
  Go to the transaction code QS21 (Defect Class) in SAP.
  Check if the defect class for the specified characteristic exists. If it does not, you will need to create it.
  Ensure that the defect class is properly linked to the relevant characteristic.
  
  
  
  Check Configuration:
  
  Use transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to the Quality Management section and verify the settings for defect classes and characteristics.
  Ensure that the defect class is assigned to the correct quality characteristic.
  
  
  
  Verify Data Entry:
  
  Double-check the confirmation number and characteristic entered in the transaction that triggered the error.
  Ensure that you are using the correct confirmation number and that it corresponds to a valid inspection lot.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to Quality Management and defect classes for additional guidance.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  QS21: Create/Change Defect Class
  QA32: Display Inspection Lot
  QA11: Record Results for Inspection Lot
  
  
  Quality Management: Understanding how defect classes and characteristics work in SAP Quality Management is crucial for troubleshooting issues related to quality inspections.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  
  By following these steps, you should be able to resolve the QI124 error and ensure that the defect class is properly defined and linked to the relevant characteristics in your SAP system.