How To Fix QI122 - Defect class &1 of characteristic w/confirmation no. & not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 122

• Message text: Defect class &1 of characteristic w/confirmation no. & not defined

What causes this issue?

The defect class &V1& is not defined.

How to fix this error?

Confirm an allowed defect class or have your system administrator
maintain the desired defect class in the Customizing application.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QI122 - Defect class &1 of characteristic w/confirmation no. & not defined ?

  The SAP error message QI122 indicates that there is an issue with the defect class associated with a characteristic in the quality management module. Specifically, it means that the defect class for the specified characteristic and confirmation number is not defined in the system.
  Cause:
  
  Missing Configuration: The defect class for the characteristic has not been defined in the system. This could be due to incomplete configuration during the setup of quality management processes.
  Incorrect Characteristic Assignment: The characteristic may not be correctly assigned to the defect class or the defect class may not be linked to the relevant quality inspection characteristics.
  Data Entry Error: There may be a typo or incorrect entry in the characteristic or defect class that is causing the system to not recognize it.
  
  Solution:
  
  
  Define the Defect Class:
  
  Go to the transaction code QS21 (Defect Class) in SAP.
  Check if the defect class for the specified characteristic is defined. If not, create a new defect class and ensure it is properly configured.
  
  
  
  Check Characteristic Assignment:
  
  Use transaction code QS22 to check the characteristics and ensure that they are correctly assigned to the defect class.
  Make sure that the characteristic is linked to the correct inspection plan and that the defect class is included.
  
  
  
  Review Configuration:
  
  Review the configuration settings in the Quality Management module to ensure that all necessary settings are in place.
  Check the configuration for the inspection lot and ensure that the defect classes are properly assigned.
  
  
  
  Data Validation:
  
  Validate the data entry for the confirmation number and characteristic to ensure there are no errors or inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on setting up defect classes and characteristics.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  QS21: Create Defect Class
  QS22: Change Defect Class
  QA32: Display Inspection Lot
  QK01: Create Quality Notification
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Quality Management Configuration: Familiarize yourself with the overall configuration of the Quality Management module in SAP, as understanding the broader context can help in resolving specific issues like this one.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Quality Management.