How To Fix QI118 - Characteristic w/ confirmation no. & could not be closed

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 118

• Message text: Characteristic w/ confirmation no. & could not be closed

What causes this issue?

The inspection characteristic with the confirmation number &V1& could
not be closed.
This could be caused by one of the following reasons:
the valuation was not successful.
the scope of inspection was not carried out according to the plan
specifications.
an inspection description was not maintained for an inspection
characteristic that requires text.

How to fix this error?

If the cause of the error is unknown, you can display a more detailed
error analysis by selecting the function <LS>Close</> in the
transaction for results recording.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QI118 - Characteristic w/ confirmation no. & could not be closed ?

  The SAP error message QI118 ("Characteristic w/ confirmation no. & could not be closed") typically occurs in the context of Quality Management (QM) when dealing with inspection lots and characteristics. This error indicates that there is an issue with closing an inspection characteristic that has been confirmed, meaning that the system is unable to finalize the inspection results for that characteristic.
  Causes:
  
  Incomplete Data Entry: The characteristic may not have all the required data entered, such as measurement results or comments.
  Status Issues: The inspection lot or characteristic may be in a status that does not allow it to be closed (e.g., it may be locked or in a pending state).
  Confirmation Issues: There may be issues with the confirmation itself, such as it being incomplete or not properly saved.
  Authorization Issues: The user may not have the necessary authorizations to close the characteristic.
  System Configuration: There may be configuration settings in the QM module that are preventing the closure of the characteristic.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required fields for the characteristic are filled out correctly. This includes measurement results, comments, and any other necessary information.
  Review Status: Check the status of the inspection lot and the characteristic. If they are in a status that prevents closure, you may need to change the status or resolve any issues.
  Confirmations: Verify that all confirmations related to the characteristic have been completed and saved properly. If there are any pending confirmations, address those first.
  Authorization Check: Ensure that the user has the necessary permissions to close the characteristic. If not, contact your SAP administrator to obtain the required authorizations.
  Consult Configuration: If the issue persists, consult with your SAP QM configuration team to review the settings related to inspection characteristics and confirm that they are set up correctly.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as QA32 (Display Inspection Lot) or QA11 (Record Results) to review and manage inspection lots and characteristics.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for Quality Management to understand the processes and requirements for managing inspection lots and characteristics.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.