How To Fix QI117 - Single result &1 for characteristic w/confirmation no. &2 not available

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 117

• Message text: Single result &1 for characteristic w/confirmation no. &2 not available

What causes this issue?

The single result &V1& for the characteristic with confirmation number
&V2& and serial number &V3& does not exist.

How to fix this error?

Correct the record for the single result that you are trying to cancel.
If you use the function to display single results for a characteristic,
you will receive a list of <ZH>all</> single results for the inspection
characteristic.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QI117 - Single result &1 for characteristic w/confirmation no. &2 not available ?

  The SAP error message QI117 indicates that there is a problem with the quality inspection results for a specific characteristic associated with a confirmation number. This error typically arises in the context of quality management (QM) processes, particularly when dealing with inspection lots and characteristics.
  Cause:
  The error message "QI117 Single result &1 for characteristic w/confirmation no. &2 not available" usually occurs due to one of the following reasons:
  
  Missing Inspection Results: The inspection results for the specified characteristic and confirmation number have not been recorded in the system.
  Incorrect Confirmation Number: The confirmation number provided may be incorrect or does not correspond to any existing inspection results.
  Data Inconsistency: There may be inconsistencies in the data, such as the inspection lot not being properly linked to the confirmation number.
  Authorization Issues: The user may not have the necessary authorizations to view or access the inspection results.
  
  Solution:
  To resolve the QI117 error, you can take the following steps:
  
  
  Check Inspection Results:
  
  Verify that the inspection results for the specified characteristic and confirmation number have been recorded. You can do this by navigating to the relevant inspection lot and checking the results.
  
  
  
  Validate Confirmation Number:
  
  Ensure that the confirmation number you are using is correct. Cross-check it against the records in the system to confirm its validity.
  
  
  
  Review Data Consistency:
  
  Check the linkage between the inspection lot and the confirmation number. Ensure that the inspection lot is correctly assigned and that there are no discrepancies.
  
  
  
  User Authorizations:
  
  Confirm that the user has the necessary authorizations to access the inspection results. If not, contact your SAP security administrator to grant the required permissions.
  
  
  
  Re-enter Data:
  
  If the inspection results are missing, you may need to re-enter the data for the characteristic in question. This can be done through the appropriate transaction codes in SAP QM.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling quality inspection results and troubleshooting related errors.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lot), QA11 (Record Results), and QM01 (Create Quality Notification) to manage inspection lots and results.
  SAP Notes: Check for any SAP Notes related to the QI117 error message for specific patches or updates that may address known issues.
  Quality Management Module: Understanding the overall QM module in SAP can help in troubleshooting and resolving issues related to quality inspections and results.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.