How To Fix QD838 - Acceptance number &1: '-1' is the only negative value allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: QD - Message-Id. für Dynamisierung

• Message number: 838

• Message text: Acceptance number &1: '-1' is the only negative value allowed

What causes this issue?

If an acceptance is not yet possible, the acceptance number is given
the value "-1".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you do not want the acceptance to take place yet, choose "-1",
otherwise only use positive values.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QD838 - Acceptance number &1: '-1' is the only negative value allowed ?

  The SAP error message QD838 indicates that there is an issue with the acceptance number in the quality management (QM) module, specifically related to inspection lot processing. The message states that the acceptance number provided is invalid because it is not within the acceptable range of values.
  Cause:
  The error typically occurs when:
  
  An inspection lot is being processed, and the acceptance number provided is either missing or incorrectly set to a value other than -1.
  The system expects a specific negative value (-1) to indicate a certain condition (e.g., rejection or no acceptance).
  There may be a configuration issue or a misunderstanding of the acceptance criteria in the quality management process.
  
  Solution:
  To resolve the QD838 error, you can take the following steps:
  
  
  Check Acceptance Number: Ensure that the acceptance number being used is set to -1 if that is the only acceptable negative value. If you are trying to enter a different negative value, it will not be accepted.
  
  
  Review Inspection Lot: Look at the inspection lot details to ensure that all required fields are filled out correctly. Make sure that the acceptance criteria are properly defined.
  
  
  Configuration Settings: If you have access to configuration settings, check the quality management settings in the SAP system to ensure that they are set up correctly. This may involve reviewing the settings for inspection types and acceptance criteria.
  
  
  User Input: If the acceptance number is being input by a user, ensure that they are aware of the requirement to use -1 as the only negative value allowed. Provide training or documentation if necessary.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more information on the specific context of the error and how to handle acceptance numbers in your quality management processes.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Quality Management (QM): Understanding the QM module and its processes can help in troubleshooting issues related to inspection lots and acceptance criteria.
  Error Handling in SAP: Familiarize yourself with common error messages and their meanings in SAP to improve your troubleshooting skills.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling acceptance numbers in the QM module.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.