How To Fix QC052 - Customer order item is not fully specified

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 052

• Message text: Customer order item is not fully specified

What causes this issue?

The customer order item was not completely specified.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the customer order number &V1& and the item number &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC052 - Customer order item is not fully specified ?

  The SAP error message QC052, which states "Customer order item is not fully specified," typically occurs in the context of quality management and production planning. This error indicates that there are missing or incomplete specifications for a customer order item, which prevents the system from processing it correctly.
  Causes:
  
  Incomplete Data: The customer order item may lack essential information such as material specifications, quantity, or other required fields.
  Missing Quality Inspection Characteristics: If the quality inspection characteristics are not defined for the material or order, the system may trigger this error.
  Incorrect Configuration: The configuration settings for the material or order type may not be set up correctly, leading to incomplete specifications.
  Status Issues: The order item may be in a status that does not allow for further processing until certain conditions are met.
  
  Solutions:
  
  Check Order Specifications: Review the customer order item in the system to ensure that all required fields are filled out correctly. This includes checking material numbers, quantities, and any other relevant details.
  Define Quality Inspection Characteristics: If applicable, ensure that the quality inspection characteristics are defined for the material in question. This can be done in the material master or inspection plan.
  Review Configuration Settings: Check the configuration settings for the material and order type to ensure they are set up correctly. This may involve consulting with a system administrator or SAP consultant.
  Change Order Status: If the order item is in a status that restricts processing, you may need to change its status or resolve any outstanding issues that are preventing it from being fully specified.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA03 (Display Sales Order), MM03 (Display Material), or QA32 (Quality Inspection Lot) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and edit the customer order item.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant for further assistance.