How To Fix QC050 - Customer order item &1 &2 was not found

QC050 - Overview

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 050

• Message text: Customer order item &1 &2 was not found

What causes this issue?

The customer order item &V1& &V2& was not found although it was
indicated in the delivery item &V3& &V4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC050 - Customer order item &1 &2 was not found ?

  The SAP error message QC050 indicates that a specific customer order item could not be found in the system. This error typically arises in the context of quality management processes, particularly when dealing with quality inspections or notifications related to customer orders.
  
  Cause:
  
  Incorrect Order Number or Item: The order number or item number provided may be incorrect or does not exist in the system.
  Order Deletion: The customer order or item may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: The user may not have the necessary authorizations to view or access the specified customer order item.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies.
  
  Configuration Issues: There may be configuration issues in the quality management module or related areas that prevent the system from recognizing the order item.
  
  
  Solution:
  
  Verify Order and Item Numbers: Double-check the customer order number and item number