How To Fix Q6329 - Internal error: archive key inconsistent: & <-> &

SAP Error Message - Details

• Message type: E = Error

• Message class: Q6 - Archive Information System

• Message number: 329

• Message text: Internal error: archive key inconsistent: & <-> &

What causes this issue?

A program or system error occurred.

How to fix this error?

Contact the SAP Hotline.
&FURTHER_HINTS&
The error probably occurred in the ADK. The archive key which was sent
by the function module ARCHIVE_GET_NEXT_OBJECT does not agree with the
archive key sent by the function module ARCHIVE_OPEN_FOR_READ.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q6329 - Internal error: archive key inconsistent: & <-> & ?

  The SAP error message Q6329, which states "Internal error: archive key inconsistent: & <-> &", typically indicates an inconsistency in the archive key associated with a document or data record in the SAP system. This error can occur in various contexts, particularly when dealing with archived data in the Quality Management (QM) module or other related areas.
  Cause:
  
  Inconsistent Archive Keys: The error suggests that there is a mismatch or inconsistency between the expected archive key and the actual archive key stored in the database.
  Data Corruption: There may be corruption in the archived data or the database that leads to this inconsistency.
  Improper Archiving Process: If the archiving process was not completed correctly or if there were issues during the archiving, it could lead to inconsistencies.
  System Upgrades or Changes: Changes in the system, such as upgrades or modifications to the database structure, can sometimes lead to inconsistencies in archived data.
  
  Solution:
  
  Check Archive Logs: Review the archive logs to identify any issues that occurred during the archiving process. This can provide insights into what went wrong.
  Re-archive Data: If possible, re-archive the affected data to ensure that the archive keys are consistent. This may involve unarchiving and then re-archiving the data.
  Database Consistency Check: Perform a consistency check on the database to identify and rectify any inconsistencies. This may involve using transaction codes like DB02 or DBACOCKPIT.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that can resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurred and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and SARI (Archive Information System) for managing archived data.
  Documentation: Review SAP documentation related to archiving processes and error handling in the QM module.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the cause and test potential solutions without affecting the production system.
  
  By following these steps, you should be able to diagnose and resolve the Q6329 error in your SAP system.