How To Fix Q0321 - Digital signature was canceled, operation '&1' was not set

SAP Error Message - Details

• Message type: E = Error

• Message class: Q0 - QM: Generally valid messages

• Message number: 321

• Message text: Digital signature was canceled, operation '&1' was not set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q0321 - Digital signature was canceled, operation '&1' was not set ?

  The SAP error message Q0321, which states "Digital signature was canceled, operation '&1' was not set," typically occurs in the context of digital signatures in SAP systems. This error can arise during various operations, such as when trying to sign documents or transactions that require a digital signature.
  Cause:
  
  User Cancellation: The most common cause is that the user canceled the digital signature process. This can happen if the user closes the dialog box or clicks a cancel button during the signing process.
  Technical Issues: There may be technical issues with the digital signature setup, such as problems with the certificate, the signing tool, or the configuration in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation that requires a digital signature.
  Configuration Errors: Incorrect configuration of the digital signature settings in the SAP system can lead to this error.
  
  Solution:
  
  Retry the Operation: If the user canceled the operation unintentionally, simply retrying the operation may resolve the issue.
  Check User Authorizations: Ensure that the user has the necessary authorizations to perform the operation that requires a digital signature. This may involve checking roles and permissions in the SAP system.
  Review Digital Signature Configuration: Check the configuration settings for digital signatures in the SAP system. Ensure that the digital signature tool is correctly set up and that the necessary certificates are installed and valid.
  Check for Technical Issues: Investigate any technical issues that may be affecting the digital signature process. This may involve checking logs for errors or warnings related to digital signatures.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on configuring and troubleshooting digital signatures in your version of SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to digital signatures, such as SSO2 (Single Sign-On) or STRUST (Trust Manager), to manage certificates and trust relationships.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or security team for further investigation and resolution.