How To Fix PTRA_WEB_INTERFACE023 - Deductions: Entries outside the travel time were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 023

• Message text: Deductions: Entries outside the travel time were deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE023 - Deductions: Entries outside the travel time were deleted ?

  The SAP error message PTRA_WEB_INTERFACE023 indicates that there are deductions in a travel expense report that fall outside the defined travel time. This typically occurs when the system detects that certain deductions (like meal allowances or other expenses) are being claimed for times that do not align with the actual travel period.
  Cause:
  
  Incorrect Travel Time Entry: The travel time may not have been entered correctly, leading to deductions being outside the specified travel duration.
  Deductions Misalignment: Deductions may have been entered for times that do not correspond to the travel times, such as meals claimed before departure or after arrival.
  Configuration Issues: There may be configuration settings in the SAP system that define the allowable time frames for deductions, which may not align with the entries made.
  
  Solution:
  
  Review Travel Time Entries: Check the travel time entries in the expense report to ensure they are accurate and reflect the actual travel period.
  Adjust Deductions: Modify or remove any deductions that fall outside the travel time. Ensure that all deductions are within the travel period.
  Consult Configuration Settings: If the issue persists, consult with your SAP administrator or the finance team to review the configuration settings related to travel deductions. Ensure that the rules for deductions are correctly set up.
  Re-submit the Expense Report: After making the necessary adjustments, re-submit the expense report for approval.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on handling travel expense reports.
  Documentation: Refer to the SAP documentation for travel management to understand how deductions are processed and the rules governing them.
  User Training: Ensure that users entering travel expenses are trained on the correct procedures for entering travel times and associated deductions to prevent future occurrences of this error.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.