How To Fix PTRA_WEB_INTERFACE024 - Travel costs: Entries outside the travel time were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 024

• Message text: Travel costs: Entries outside the travel time were deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE024 - Travel costs: Entries outside the travel time were deleted ?

  The SAP error message PTRA_WEB_INTERFACE024 indicates that there are entries related to travel costs that fall outside the defined travel time for a specific trip. This typically occurs in the context of travel management within SAP, where the system checks the validity of cost entries against the defined travel period.
  Cause:
  
  Travel Time Definition: The travel time for a trip is defined in the travel request or travel expense report. If any cost entries (like accommodation, meals, etc.) are recorded outside of this defined travel period, the system will flag them as invalid.
  Incorrect Date Entries: Users may have inadvertently entered costs with dates that do not align with the travel dates.
  System Configuration: There may be configuration settings in the SAP system that enforce strict validation rules regarding travel costs and their associated dates.
  
  Solution:
  
  Review Travel Dates: Check the travel request or expense report to ensure that the travel dates are correctly defined. Make sure that all cost entries fall within these dates.
  Adjust Cost Entries: If any cost entries are outside the travel time, either adjust the dates of these entries to fall within the travel period or remove them if they are not applicable.
  Re-enter Costs: If necessary, re-enter the costs with the correct dates that align with the travel period.
  Consult Documentation: Refer to SAP documentation or user manuals for specific guidelines on entering travel costs and understanding the validation rules.
  System Configuration Check: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to travel management. They may need to adjust validation rules if they are too restrictive.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to correctly enter travel costs and understand the importance of aligning them with travel dates.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error message and ensure that travel costs are correctly recorded within the defined travel time.