How To Fix PTRA_WEB_INTERFACE022 - Additional destinations: Entries not within travel time were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 022

• Message text: Additional destinations: Entries not within travel time were deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE022 - Additional destinations: Entries not within travel time were deleted ?

  The SAP error message PTRA_WEB_INTERFACE022 indicates that certain entries in the travel planning or travel request system were deleted because they fell outside the defined travel time. This typically occurs in the context of travel management within SAP, where the system checks the validity of travel times against the defined parameters.
  Cause:
  
  Travel Time Configuration: The system has specific configurations for travel times, which may include start and end times for travel requests. If the entries you are trying to process do not fall within these defined times, they will be flagged and deleted.
  Data Entry Errors: Incorrectly entered travel times or dates can lead to this error. For example, if a travel request is set for a time that is not feasible or outside the allowed range, it will trigger this message.
  System Settings: The settings in the SAP system regarding travel management may not be aligned with the actual travel requirements, leading to discrepancies.
  
  Solution:
  
  Check Travel Time Settings: Review the configuration settings for travel times in the SAP system. Ensure that the defined travel times are appropriate for the entries being processed.
  Validate Entries: Go through the travel requests or entries that are being processed and ensure that they fall within the allowed travel times. Adjust any incorrect entries as necessary.
  User Training: If data entry errors are common, consider providing additional training for users on how to correctly enter travel requests and understand the implications of travel time settings.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring travel times and understanding the implications of this error message.
  System Updates: Ensure that your SAP system is up to date, as updates may include fixes or improvements related to travel management functionalities.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to travel management and this specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to travel management, such as PR05 (Travel Expenses) or TRIP (Travel Management).
  Support: If the issue persists after checking configurations and entries, consider reaching out to SAP support for further assistance.
  
  By addressing the underlying causes and ensuring that all entries comply with the defined travel time settings, you should be able to resolve the error message and prevent it from occurring in the future.