How To Fix PO825 - Not deleting print file (disk capacity?)

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 825

• Message text: Not deleting print file (disk capacity?)

What causes this issue?

You have activated the option "Keep print file" in the definition of an
output device.

System Response

This means that the spool work process does not delete the temporary
file used for inclusion of the print data, after the data has been
transferred to an external spool system/printer. These files are
created in the DATA directory of the work process and require disk
capacity.

How to fix this error?

Only activate this option if you explicitly want to follow the output
of this device for test purposes. In other cases it should remain
deactivated.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO825 - Not deleting print file (disk capacity?) ?

  The SAP error message PO825, which states "Not deleting print file (disk capacity?)", typically indicates that the system is unable to delete a print file due to insufficient disk space or other related issues. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Insufficient Disk Space: The most common reason for this error is that the server or the file system where the print files are stored has run out of disk space.
  File System Permissions: There may be permission issues preventing the deletion of the print files.
  Print Spool Configuration: The configuration of the print spool may not be set up correctly, leading to issues with file management.
  System Errors: There could be underlying system errors or misconfigurations affecting the print spooler.
  
  Solutions:
  
  
  Check Disk Space:
  
  Log into the server where the SAP system is hosted.
  Check the available disk space using commands like df -h (on Unix/Linux) or checking properties on Windows.
  If the disk is full, consider deleting unnecessary files or increasing disk capacity.
  
  
  
  Review Print Spool Settings:
  
  Go to transaction code SP01 (Spool Request) in SAP.
  Check the status of the print requests and see if there are any stuck requests.
  You can also check the configuration in transaction SPAD (Spool Administration) to ensure that the spool settings are correct.
  
  
  
  Check Permissions:
  
  Ensure that the user under which the SAP system is running has the necessary permissions to delete files in the spool directory.
  Adjust permissions if necessary.
  
  
  
  Delete Old Spool Requests:
  
  In transaction SP01, you can manually delete old or unnecessary spool requests to free up space.
  Use the option to delete completed or old spool requests.
  
  
  
  System Maintenance:
  
  Regularly perform system maintenance to clean up old files and manage disk space effectively.
  Consider setting up automated jobs to manage spool files and delete them after a certain period.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SP01: To view and manage spool requests.
  SPAD: To configure spool settings.
  
  
  Monitoring Tools: Use tools like SAP Solution Manager to monitor system performance and disk usage.
  Documentation: Refer to SAP Help documentation for detailed information on spool management and error handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.