How To Fix PO823 - External command error (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 823

• Message text: External command error (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO823 - External command error (&2) ?

  The SAP error message PO823, which states "External command error (&2)," typically occurs when there is an issue with executing an external command or program from within the SAP system. This error can arise in various contexts, such as when trying to execute a report, a script, or an external application.
  Causes of PO823 Error
  
  
  Incorrect Command Path: The external command or program may not be correctly specified in the SAP configuration, leading to the system being unable to locate it.
  
  
  Permissions Issues: The user or the SAP system may not have the necessary permissions to execute the external command.
  
  
  Environment Variables: Required environment variables may not be set correctly, which can prevent the external command from executing properly.
  
  
  Missing Executable: The external program or script that is being called may not be installed on the server or may have been moved or deleted.
  
  
  System Configuration: There may be issues with the configuration of the SAP system or the operating system that prevent the execution of external commands.
  
  
  Solutions to PO823 Error
  
  
  Check Command Path: Verify that the path to the external command is correctly specified in the SAP configuration. You can check this in transaction codes like SM49 (External Command) or SM69 (Define External Commands).
  
  
  Review Permissions: Ensure that the user executing the command has the necessary permissions. This includes both SAP authorizations and operating system permissions.
  
  
  Set Environment Variables: Check if any required environment variables are set correctly. You may need to consult with your system administrator to ensure that the environment is configured properly.
  
  
  Verify Executable: Confirm that the external program or script exists at the specified location and is executable. You can do this by logging into the server and trying to run the command manually.
  
  
  Check System Logs: Review the SAP system logs (transaction SM21) and the operating system logs for any additional error messages that may provide more context about the failure.
  
  
  Consult Documentation: If the external command is part of a third-party application or tool, consult the relevant documentation for any specific requirements or troubleshooting steps.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with transaction codes like SM49 and SM69 for managing external commands.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the PO823 error.
  System Administration: Work closely with your SAP Basis team to ensure that the system is configured correctly for executing external commands.
  
  By following these steps, you should be able to diagnose and resolve the PO823 error in your SAP environment.